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Everything You Need To Get In Touch

How To Find Us

Contact Details

269 Bergholt Road,
Colchester,
Essex
CO4 5AT

01206 844241
07702 671049 (TEXT MESSAGES ONLY)
[email protected]

Opening Times

Monday: 10am to 8.30pm

Tuesday: 10am to 8.30pm

Wednesday: 8.30am to 8.30pm

Thursday: 8.30am to 8.30pm

Friday: 8.30am to 8.30pm

Saturday: 8.30am to 6:30pm

Sunday: closed

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      Things To Remember

      Booking

      Please book your appointment as far in advance as possible to ensure that the time that you require is available. You can also book on our App available from the App store.

      Arrival Time

      In order to have the best experience please ensure that you arrive 10 minutes before your appointment time so that we may get you settled in with a drink and Consultation Form. Your details will be kept on record for return visits so that we can tailor the treatment to your needs. As a courtesy to all of our clients, a prompt appointment schedule is adhered to and we may not be able to honour late arrivals. Treatments started late may need to be shortened in consideration of our next guest but we will always do our best to offer you the full service.

      Cancellation Policy

      Thank you for your valued custom which is very important to us. We must, with respect draw your attention to our cancellation policy regarding missed or cancelled appointments which we ask you to observe: We are happy to rearrange your appointment however we do require minimum 48 hour notice of any cancellation or appointment reschedule. Anything after this time will be charged at the full rate. If you fail to show up for your appointment, you will incur the full cost of the booking.

      Patch Testing

      A patch test must be carried out a minimum 24 hours before HD brows, tinting and tanning treatments. If you have any allergies or sensitivities please make us aware before your treatment so that we may tailor it for you.

      Gift Vouchers

      Gift Vouchers can be purchased in store, over the phone (we will post them for you) as well as online through our website. Vouchers are non-refundable and are valid for 12 months from the date of issue. The voucher must be presented at the time of use. Unfortunately we are unable to replace lost or stolen vouchers. In extreme cases we may be able to extend your gift card but this must be done before the gift card expires.

      Gratuities

      Our best reward is your personal recommendation. Gratuities are left to your discretion.

      Private Parties

      We have our wonderful Beehive available for private hire during your visit to Beauty at the Bay. There is no charge for use of the Beehive during your visit for parties of 4 plus who are having treatments with us. You can also book a fresh, homemade, afternoon tea from The Hopewell Bakery during your visit. This must be booked in advance as it is made off-site.

      Parking

      We have free parking behind the salon.

      01206 844241
      [email protected]
      269 Bergholt Road, Colchester, Essex CO4 5AT

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